o:1608 Uticaj novih medija na lojalnost potrošača u uslugama na primjeru bankarskog sektora u Crnoj Gori doktorska disertacija The Impact of New Media on Customer Loyalty: Example of Banking Services in Montenegro sr Doktorska disertacija {link}http://eteze.ucg.ac.me/application/showtheses?thesesId=267{/link} lojalnost, usluge, bankarski sektor, novi mediji, model ulaganja, online Word-of-Mouth (WOM), modeliranje strukturnim jednačinama (SEM), izvor poruke, ton poruke Loyalty, services, banking, new media, investment model, online Word-of-Mouth (WOM), structural equation modeling (SEM), message source, message valence yes 20800516 2022-01-07T13:04:18.053Z 45 no 46 Bojana, 1983- (aut. code: 00974 - E-CRIS.CG) Femić 2017 63 mentor Muris Čičić 63 član komisije Milorad, 1966- Jovović 63 član komisije Vujica, 1963- Lazović PDF/A (289 listova) 13223672 http://phaidrabg.bg.ac.rs/o:1608 no yes 4 2022-01-07T13:04:18.320Z 70 11 1066162 Doktorska disertacija {link}http://eteze.ucg.ac.me/application/showtheses?thesesId=267{/link} lojalnost, usluge, bankarski sektor, novi mediji, model ulaganja, online Word-of-Mouth (WOM), modeliranje strukturnim jednačinama (SEM), izvorporuke, ton poruke Loyalty, services, banking, new media, investment model, online Word-of-Mouth (WOM), structural equation modeling (SEM), message source, message valence 339.138(043.3) 1738 2017